Your E-commerce Search is Failing Your Customers

Traditional search systems create frustrating experiences that drive customers away and cost you sales

Rigid Keyword Matching

Searches like “budget running shoes for beginners” return poor or no results due to strict keyword matching.

Fragmented & Slow Search

Multiple disconnected systems make search, filtering, and recommendations slow and clunky.

Poor User Experience

Users must run several searches to express complex intent like “family hotels near beaches with kid activities.”

Expensive Post-Processing

Weak initial results require costly, slow fixes that add latency and complexity.

The Result?

Source: Google Cloud & Harris Poll, "Retail Search Abandonment" (2023)

80%

Customers leave a site after an unsuccessful search

3 in 4

Unsuccessful searches result in a lost sale (51% buy elsewhere, 25% abandon)

$2 Trillion

Estimated annual global revenue lost from bad online search experiences

One Platform for Intelligent
E-commerce Search and Recommendations

Superlinked's mixture-of-encoders approach embeds product metadata (e.g. descriptions, prices, categories, ratings) into unified multi-space vectors. This means your search understands both semantic meaning ("comfortable shoes") and structured constraints ("under $150, size 9") in a single query, delivering relevant results without complex pipelines.

See How It Works

Semantic Search on Any Data

Handle natural language queries with precision in one retrieval step

Sub-second Performance

Built for speed with real-time processing and efficient vector operations

Business Logic Integration

Boost trending products, account for inventory, or prioritize margins dynamically

Plug-and-Play

Works with your existing product catalog and infrastructure

Transform Your Performance Metrics

See the impact Superlinked has on key business metrics

+50%

User Satisfaction

Sources: Climatebase Case Study

+77%

Customer Conversion Rate

Better search relevanceSource: BrandAlley Case Study

+68%

Average Order Volume

Eliminate secondary systems

Powerful Features That Drive Results

Everything you need to build sophisticated search experiences that understand your customers and grow your business

Multi-Modal Product Indexing

Embed Everything That Matters

Combine titles, descriptions, prices, ratings, stock, and custom attributes into one index.

"Wireless earbuds under $200 with good reviews" returns matches by quality, price, and satisfaction.

Zero-Latency Relevance

Skip the Re-ranking Pipeline

Most search engines fix bad results after retrieval. Superlinked retrieves the right ones immediately.

One search, no re-ranking.

Dynamic Business Intelligence

Control What Customers See

Boost products by season, margin, or popularity without re-indexing.

Promote winter coats in December or surface high-margin items on demand.

Natural Language Commerce

Search Like You Think

Understand queries like "gaming laptops under $1500" or "organic snacks for toddlers."

Intent-based results without extra training.

Trusted by Industry Leaders

See how companies are transforming their e-commerce experience with Superlinked

"From pilot to production launch of real-time personalization across our shopper experiences, the Superlinked team made sure their platform gave our engineers & product high quality results, lifting our CTR by 77% & AOV by 68%. Thanks to Superlinked's flexibility, we're now also experimenting with both external and internal use-cases. From email personalization to merchandizing optimization, Superlinked empowers us to harness all our product, user, and behavioral data to drive business impacts, quickly."

Ricky Thomas

CTO at BrandAlley

"We search through millions of hotels, reviews & behavioral signals with Superlinked."

James Callaghan

Head of Search at Trivago

"We are building hyper-targeted pricing and marketing products with TBs of data & Superlinked."

Aniket Mane

VP Data at ThredUp

Enterprise-Ready Technical Specifications

Built for scale with the performance and reliability your business demands

<500ms

Query Response Time

Millions

Of Products Supported

100s

Of Concurrent Queries

99.9%

Uptime SLA

Integration Options

REST API, Python SDK, JavaScript client

Infrastructure

Cloud-hosted or on-premise deployment

Compatibility

Support for Elastic, OpenSearch, Qdrant, Pinecone and others

Ready to Transform Your E-commerce Search?

Join the businesses already using Superlinked to deliver search experiences that understand their customers. Get started with a personalized demo or begin building today.

Get Personalized Demo

View on GitHub

Trusted by leading companies